Warranty overview
ReliableVolt supports customers with battery guidance, issue review and product documentation where available. Final terms should be confirmed before ordering.
Support policy
Warranty
Warranty terms may vary by product batch and sales channel. Please confirm before purchase.
What is covered
Coverage may include product defects confirmed under normal use conditions and within the applicable sales channel terms.
What is not covered
Improper charging, incorrect wiring, unsupported series or parallel use, physical damage, water ingress, modification or misuse may be excluded.
Before returning a battery
Contact support first. Lithium batteries require careful handling, documentation and shipping coordination before any return is arranged.
Required information
Prepare order channel, batch information, photos, installation details, charger model, load type and a clear description of the issue.
Confirm warranty terms before purchase.
Share your application and sales channel so support expectations are clear before ordering.
Contact Support